New Patient Visit
Thank you for selecting our office for your family’s oral healthcare needs. We appreciate the opportunity to deliver outstanding service providing terrific smiles as well as helping you maintain dental health.
When you arrive for your first appointment, you’ll be warmly greeted by a friendly staff member, and I have a really neat, professional and experienced staff. (See My Staff Section) I will personally escort you to a treatment room, where you’ll discuss the reason for your visit, as well as your expectations and concerns. Then, we’ll take digital X-rays (which require far less radiation than x-ray film) for a comprehensive view of teeth and supporting structures.
I will thoroughly examine your head, neck, and jaw. I’ll check your gums for signs of periodontal disease, assess your existing dental work for wear, and inspect each of your teeth for decay. An oral cancer screening using a VELscope is a standard part of each new adult patient exam and subsequent checkups. VELscope is a new high-tech system that uses a stream of concentrated filtered light which can identify suspicious tissue even below the surface of the skin that may require follow-up. If needed, while examining your mouth, I will take pictures of your smile with an intraoral camera and display them for you on a chair-side computer monitor.
After your exam, hopefully you will have no problems that will require treatment. However, if conditions are detected which might impact your health or smile, I will explain my findings and suggested treatment options. I’m a BIG proponent of conservative therapies and will recommend options for care that are in your best interest – ones I’d feel comfortable recommending to a member of my own family. My philosophy has always been that it is important that YOU understand your oral conditions, possible treatment options as well as the ramifications of your decisions. We’ll review our financial policy and schedule your next appointment, if applicable.
Our staff is happy to electronically file your in-network or out-of-network insurance claim. If you have questions about your coverage, just call us. One of our friendly and knowledgeable team members will be glad to assist you. Learn more on our Dental Insurance 101 page.
We believe good dental care is an investment in the future for not only your mouth, but also your overall physical and mental well-being. For your convenience, in addition to cash, checks, we accept Visa, MasterCard and Discover credit cards. Should financing be needed, you can learn more about paying for your dental care on our Financial Information page.
Because an attractive smile DOES matter. Call today to schedule your new patient visit with Dr. Heher. We deliver exceptional care and personalized service to residents of Salisbury and Delmarva.